Privacy Policy

1. Our Commitment to Your Privacy 🔒

 

We know trusting someone to work on your home isn’t a small thing. Same goes for your data.

That’s why we take your privacy as seriously as your electrical safety. This Privacy Policy outlines how we collect, use, and protect your personal information—so you always know exactly what’s going on behind the scenes.

We follow the rules under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable Ontario regulations.
 

2. What We Collect ⚡

When you get in touch with us—whether you fill out a quote form, call us, or book an appointment—we may collect the following:

• Your name

• Email address

• Phone number

• Address of the worksite

• Details about the electrical work requested

• Notes from our service visit

• Payment information (if applicable)

If you use our website, we may also collect:

• IP address

• Browser type

• Interaction data (like which pages you view)
   

3. Why We Collect It 🧰

We only gather the info we need to:

• Respond to service requests

• Provide quotes

• Schedule and complete electrical work

• Issue invoices and process payments

• Comply with safety regulations (ESA, Hydro, permits)

• Improve our service and communication

We don’t snoop. We don’t sell your info. We don’t spam.
 

4. Consent ✅

By using our website, filling out our contact form, or hiring us, you’re giving us permission to collect and use your info as outlined here.

We’ll never use it for anything unrelated without your explicit permission.
 

5. How We Store & Protect Your Info 🧱

Your info is stored securely using encrypted tools and platforms. We keep access limited only to staff who need it to serve you. And yes—those staff are trained on privacy protection.

We retain your data only as long as necessary to serve our business needs or comply with the law.
 

6. Who We Share It With (Spoiler: Very Few People) 👷

We may share your data with:

• Subcontractors or employees doing the work

• Inspection or permit agencies (ESA, Hydro)

• Our accounting software or payment processor (for invoicing)

We do not sell, rent, or trade your personal info. Ever.
 

7. Your Rights 🔎

You have the right to:

• Request access to the personal info we have about you

• Ask us to correct or update it

• Withdraw consent at any time (may impact service ability)

• Ask us to delete your data when it’s no longer needed

To do any of the above, contact us at:

📞  (416) 737-3103

​

8. Cookies & Website Tracking 🍪

Like most websites, we use cookies to improve your browsing experience. Cookies help us:

• Understand which pages are useful to visitors

• Speed up form submissions

• Monitor website traffic (using tools like Google Analytics)

You can disable cookies in your browser at any time, but it may affect how the site functions.
 

9. Changes to This Policy 🔁

If we change anything in this policy, we’ll update the “Effective Date” at the top of this page.

We recommend reviewing this policy now and then, especially before requesting service.
 

10. Questions?

We’re real people. If you’ve got a concern or question about how we handle your info, get in touch.

We’ll take care of it—just like we do with your home’s electrical work.